A telehealth service offering trusted medical guidance from licensed providers—without an in-person visit.

Cedars-Sinai Connect is designed for nonemergency health questions, new symptoms and guidance on what to do next. For emergencies, call 911.

You’ll connect with a licensed provider from the Cedars-Sinai team, following the same clinical standards you expect from us.

You’ll meet with a provider through a secure video or phone visit. They’ll ask questions, review symptoms and recommend next steps.

Yes. Cedars-Sinai follows strict healthcare privacy standards to protect your information, documenting it in your digital health record, which can be accessed by your Cedars-Sinai providers when needed.

No, you do not need the app. Cedars-Sinai Connect works on most smartphones, tablets and desktops—both as an app and as a webpage.

If clinically appropriate, your provider may recommend treatment or prescribe medication.

Costs vary, but you can pay for Cedars-Sinai Connect telehealth visits using your health insurance. We collect copayments and/or coinsurance in accordance with your insurer’s policy on telehealth consultations and services. Most major insurance plans are accepted.

Please check with your insurer if you have any questions.

Cedars-Sinai Connect covers most sick care conditions and mild-to-moderate complexity primary care conditions. Sick care services will cover people aged 3 and up, and primary care services will cover adults aged 18 and up.

Behavioral health services are provided by primary care providers to adults experiencing mild-to-moderate anxiety and depression. This service will be available in California with guardrails to ensure that Cedars-Sinai Connect providers are managing conditions that are safe to manage via chat and video.

By starting with Cedars-Sinai Connect, your provider will quickly outline the best next steps for you, and sometimes that means scheduling an in-person appointment.